Live in premium guest environments
Know what your guests actually do.
Smart connects identity, payments and operations into one intelligence layer for premium guest environments.
THE CONNECTING INTELLIGENCE LAYER
01
Identity
Every guest recognised.
02
Payments
Every payment without friction.
03
Operations
Every venue in control.
04
Customer Intelligence
Every behaviour understood.
Venues know what they sell.
Not who their guests are.
Every venue counts transactions. Very few can connect them to the guest behind them. That gap is where Smart begins.
What venues usually see
Products sold, tickets closed, revenue per night. Activity — without a guest behind it.
What Smart makes visible
Who was there, what each guest did, when they started and whether they came back.
From identity to intelligence
Smart works with the technology a venue already has, connecting guest activity through four intelligent layers.
Smart understands behaviour, not just transactions.
Behind every transaction there is a guest — and a venue in motion. Smart connects both sides to reveal how guests behave and how the venue performs.
01
Who came?
02
Who consumed?
03
When did they start?
04
How often did they consume?
05
How much did they spend?
06
Did they return?
Guest Intelligence
Who came, what they did, when they started and whether they returned.
Operational Intelligence
How demand evolves through the night, where operational pressure builds and where service can improve.
Smart Analytics · sample data
Smart Analytics
Live · 23:41
Tonight
CONSUMPTION REVENUE
€36,480
OPERATIONS
1,860
CONSUMPTION PENETRATION
81%
TIME TO FIRST CONSUMPTION
11 min
CONSUMPTION BY HOUR
18:00
20:00
22:00
00:00
02:00
04:00
SMART INSIGHT
Guests who consume within 15 minutes of entry show 32% higher spend.
Repeat consumption 47%
Illustrative Smart Analytics view with sample data — not client results.
For the guest: one credential, the whole experience.
One credential carries the guest through the venue — entry, consumption and everything in between — turning separate moments into one continuous experience that Smart recognises.
One identity, all night
Entry and access
Pay with a tap
Every moment connected
For the venue:
real-time control.
Staff run the night from professional terminals while the venue sees activity as it happens — access, consumption and service, connected in one operational view.
Live entry and access
Live consumption
Real-time operations
Professional terminals
Credential R&D
Technology you want to wear.
We design and develop distinctive credentials for each venue — combining identity, access, payments and brand in one wearable experience.
One credential. Every interaction.
Whatever form it takes, every Smart credential connects identity, access, payments and the guest experience — from arrival to the last interaction.
Identity
One guest, recognised from the first interaction.
Access
One credential for entry and controlled areas.
Payments
Every purchase connected to the guest experience.
Experience
One continuous interaction from arrival to the last moment.
Designed for high-intensity guest environments.
Venues where large numbers of guests, several points of access and service, and short peaks of demand call for speed, control and visibility.
Beach Clubs & Nightlife
Built for high-volume guest environments where access, service and consumption need to move fast.
Hotels & Resorts
Designed to connect guest identity, consumption and experiences across complex resort environments.
Festivals & Temporary Events
Fast, controlled guest operations for temporary environments with multiple access and consumption points.
REAL-WORLD PROOF
Trusted by leading venues.
FORMENTERA
FORMENTERA
BAQUEIRA
Future direction
Where Smart is going next.
The same platform built for demanding guest environments is designed to extend into a new generation of venues and experiences.
Stadiums & Motorsport
Football stadiums, motorsport circuits and major sporting events, where tens of thousands of guests move through access, food and beverage in a few hours.
Theme & Water Parks
Full-day guest environments where access, attractions, food and beverage and retail could share one credential across the whole visit.
Ski Resorts
Resort-wide guest activity — mountain restaurants, après-ski, access and services — connected across the whole resort.
Smart connects the technology a venue already runs.
Payments, point of sale and professional terminals — connected through one guest credential, without replacing what already works.
Payments
Card payments through Dojo terminals, connected to the guest credential and the wider Smart experience.
Point of sale
Smart is designed to work alongside the venue's point of sale, keeping orders, consumption and service connected in one operational flow.
Professional hardware
Staff operate through professional terminals designed for demanding hospitality environments.
And connects them through the intelligence layer Smart adds:
Identity
Operations
Customer Intelligence
TECHNOLOGY ECOSYSTEM
PAYMENTS PARTNER
PREFERRED TERMINALS
POS INTEGRATIONS ·
IN PROGRESS
Long-term vision
Beyond the venue.
Guest identity, real-time intelligence and loyalty — designed to extend beyond a single visit, and beyond the stay.
TODAY
Real-time Intelligence
Smart understands what is happening inside the venue, as it happens.
NEXT
Customer Loyalty
Guest understanding can support a relationship that continues beyond a single visit or stay.
VISION
Connected Experiences
As the ecosystem grows, guest identity and intelligence can create continuity across venues and experiences.
See what your guests actually do.
See how Smart connects identity, payments and operations.